CVE-2010-4763

NameCVE-2010-4763
DescriptionThe ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)jessie, jessie (lts)3.3.18-1+deb8u15fixed
stretch/non-free (security), stretch/non-free (lts), stretch/non-free5.0.16-1+deb9u6fixed
buster/non-free (security), buster/non-free6.0.16-2+deb10u1fixed
bullseye/non-free6.0.32-6fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2source(unstable)3.0.8+dfsg1-1unimportant

Notes

Negligible security impact
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