CVE-2010-4767

Name	CVE-2010-4767
Description	Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Source	CVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)

Vulnerable and fixed packages

The table below lists information on source packages.

Source Package	Release	Version	Status
otrs2 (PTS)	jessie, jessie (lts)	3.3.18-1+deb8u15	fixed
	stretch/non-free (security), stretch/non-free (lts), stretch/non-free	5.0.16-1+deb9u6	fixed
	buster/non-free (security), buster/non-free	6.0.16-2+deb10u1	fixed
	bullseye/non-free	6.0.32-6	fixed

The information below is based on the following data on fixed versions.

Package	Type	Release	Fixed Version	Urgency	Origin	Debian Bugs
otrs2	source	(unstable)	2.4.5-1	low

[lenny] - otrs2 <no-dsa> (Minor issue)