| Name | CVE-2014-1694 |
| Description | Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets. |
| Source | CVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more) |
| References | DSA-2867-1 |
The table below lists information on source packages.
| Source Package | Release | Version | Status |
|---|---|---|---|
| otrs2 (PTS) | jessie, jessie (lts) | 3.3.18-1+deb8u15 | fixed |
| stretch/non-free (security), stretch/non-free (lts), stretch/non-free | 5.0.16-1+deb9u6 | fixed | |
| buster/non-free (security), buster/non-free | 6.0.16-2+deb10u1 | fixed | |
| bullseye/non-free | 6.0.32-6 | fixed |
The information below is based on the following data on fixed versions.
| Package | Type | Release | Fixed Version | Urgency | Origin | Debian Bugs |
|---|---|---|---|---|---|---|
| otrs2 | source | squeeze | 2.4.9+dfsg1-3+squeeze5 | DSA-2867-1 | ||
| otrs2 | source | wheezy | 3.1.7+dfsg1-8+deb7u4 | DSA-2867-1 | ||
| otrs2 | source | (unstable) | 3.3.4-1 | low |
https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface/