CVE-2017-9324

Name	CVE-2017-9324
Description	In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Source	CVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)
References	DSA-3876-1
Debian Bugs	864319

Vulnerable and fixed packages

The table below lists information on source packages.

Source Package	Release	Version	Status
otrs2 (PTS)	jessie, jessie (lts)	3.3.18-1+deb8u15	fixed
	stretch/non-free (security), stretch/non-free (lts), stretch/non-free	5.0.16-1+deb9u6	fixed
	buster/non-free (security), buster/non-free	6.0.16-2+deb10u1	fixed
	bullseye/non-free	6.0.32-6	fixed

The information below is based on the following data on fixed versions.

Package	Type	Release	Fixed Version	Origin	Debian Bugs
otrs2	source	wheezy	(not affected)
otrs2	source	jessie	3.3.9-3+deb8u1	DSA-3876-1
otrs2	source	stretch	5.0.16-1+deb9u1
otrs2	source	(unstable)	5.0.20-1		864319

Notes

[wheezy] - otrs2 <not-affected> (does not affect version 3.1.7)
https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/
https://github.com/OTRS/otrs/commit/45e05f854d2dc7c9fa7dd7467ea00cdcde350ac3