CVE-2018-16586

NameCVE-2018-16586
DescriptionIn Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
SourceCVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more)
ReferencesDLA-1521-1, DSA-4317-1

Vulnerable and fixed packages

The table below lists information on source packages.

Source PackageReleaseVersionStatus
otrs2 (PTS)jessie, jessie (lts)3.3.18-1+deb8u15fixed
stretch/non-free (security), stretch/non-free (lts), stretch/non-free5.0.16-1+deb9u6fixed
buster/non-free6.0.16-2fixed
buster/non-free (security)6.0.16-2+deb10u1fixed
bullseye/non-free6.0.32-6fixed

The information below is based on the following data on fixed versions.

PackageTypeReleaseFixed VersionUrgencyOriginDebian Bugs
otrs2sourcewheezy(unfixed)end-of-life
otrs2sourcejessie3.3.18-1+deb8u6DLA-1521-1
otrs2sourcestretch5.0.16-1+deb9u6DSA-4317-1
otrs2source(unstable)6.0.11-1

Notes

https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
OTRS 6: https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
OTRS 5: https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
OTRS 4: https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302

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