| Name | CVE-2019-13458 |
| Description | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords. |
| Source | CVE (at NVD; CERT, LWN, oss-sec, fulldisc, Red Hat, Ubuntu, Gentoo, SUSE bugzilla/CVE, GitHub advisories/code/issues, web search, more) |
| References | DLA-1877-1, DLA-3551-1 |
Vulnerable and fixed packages
The table below lists information on source packages.
| Source Package | Release | Version | Status |
|---|
| otrs2 (PTS) | jessie, jessie (lts) | 3.3.18-1+deb8u15 | fixed |
| stretch/non-free (security), stretch/non-free (lts), stretch/non-free | 5.0.16-1+deb9u6 | vulnerable |
| buster/non-free (security), buster/non-free | 6.0.16-2+deb10u1 | fixed |
| bullseye/non-free | 6.0.32-6 | fixed |
The information below is based on the following data on fixed versions.
| Package | Type | Release | Fixed Version | Urgency | Origin | Debian Bugs |
|---|
| otrs2 | source | wheezy | (unfixed) | end-of-life | | |
| otrs2 | source | jessie | 3.3.18-1+deb8u11 | | DLA-1877-1 | |
| otrs2 | source | buster | 6.0.16-2+deb10u1 | | DLA-3551-1 | |
| otrs2 | source | (unstable) | 6.0.20-1 | | | |
Notes
[stretch] - otrs2 <ignored> (Non-free not supported)
https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/
OTRS 6.0: https://github.com/OTRS/otrs/commit/69430f260d52e5a7afc185048da0cfc2eef2659a
OTRS 5.0: https://github.com/OTRS/otrs/commit/0e26066dfff8efff0039da13e29609ca7f00d9a2